Partner Portal

Raghava Prasad | VP - Offshore Delivery and Customer Success

Partner Portal built using #appian #lowcode platform.This solution was ideated by our team in the Minion Café during a recent #appian event in Europe.

The idea was to build this solution using #appian which will:

Some of the key features of this #hackathon were:

1.) KPIs & KRAs:

For the Certifying Product Company:

  • View demand by Region / geography
  • Vouchers required / given to partner (Education / Non-Education partners)
  • Voucher Requests.
  • Upcoming Education License expiry details

For the Education Partner:

  • Voucher by Region (partner-specific).
  • Certification Status.
  • Training effectiveness.
  • Placement Effectiveness (trained & transferred to other partners / customers).

2.) Actions:

For the Certifying Product Company:

  • Add Education Partners Across Geographies.
  • Auto Notify Education Partner license expiry.
  • Voucher requests as tasks
  • Email Q&Qs directly from company

For the Education Partner:

  • Request New Trainer Enablement
  • Request new set of vouchers.
  • Raise New Enablement Opportunity (for other partners / customers)

3.) Other activities:

  • Conversation history for every request

Some of the benefits from this #appian solution include: