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Innovating with Appian: Highlights from Our Hackathon

Sridevi Katakam | Lead Consultant | Feb 2025

In an era where technology is rapidly evolving, fostering a culture of innovation is paramount. At Yexle, we are committed to pushing the boundaries of creativity and technical excellence. To this end, we recently hosted a hackathon on January 29, 2025, aimed at harnessing our team's creativity by leveraging the latest advancements in Appian. The goal was to tackle real-world business challenges such as fraud detection, productivity enhancement, more accurate data extraction, improved efficiency, reduced operational silos, safeguarding sensitive information and ensuring compliance with evolving regulations.

Some of the key challenges tackled during the hackathon included:

  • Automated Case Management - Enhancing efficiency by implementing AI-driven workflows to streamline case handling and reduce manual intervention.
  • AI-Powered Chatbots for Customer Support – Integrating intelligent virtual assistants to enhance user interactions and automate query resolution.
  • Seamless Integration with Legacy Systems – Creating robust connectors and APIs to ensure smooth data exchange between Appian and existing enterprise systems.
Hackathon Focus Areas

Our hackathon centered on four key domains:

  1. AI-Powered Automation :

    Artificial Intelligence (AI) is revolutionizing industries by automating complex tasks and enhancing operational efficiency. Recent McKinsey data indicates that AI adoption has surged, with 72% of organizations globally integrating AI into their processes.

    This widespread adoption is driven by AI's potential to significantly boost productivity and innovation across various sectors.

  2. Document Extraction:

    Efficiently extracting and structuring data from complex documents is a growing necessity. As reported by Fortune Business Insights the Intelligent Document Processing (IDP) market is projected to reach $66.68 billion by 2032, expanding at a compound annual growth rate (CAGR) of 30.6%.

    This growth is fueled by advancements in AI and machine learning, enabling enhanced Optical Character Recognition (OCR) and Natural Language Processing (NLP) for more accurate data extraction.

  3. Seamless Integrations :

    In an era where businesses utilize diverse platforms, seamless integration is vital. With the global AI market projected to grow at a CAGR of 36.6% between 2024 and 2030 (Grand View Research), AI-driven automation is key to ensuring smooth, intelligent connectivity across systems.

    By creating solutions that enable smooth interactions between various systems, organizations can enhance efficiency and reduce operational silos.

  4. Security Enhancements

    As data breaches become more sophisticated, robust security measures are imperative. The increasing adoption of AI introduces new security challenges, with 73% of workers believing that generative AI introduces new security risks (Salesforce)Implementing granular access controls and AI-powered security protocols can safeguard sensitive information and ensure compliance with evolving regulations.

Tackling Real-World Challenges with Appian

At Yexle, we leveraged the power of Appian’s low-code automation platform to drive innovation and solve critical business challenges. Our hackathon focused on developing intelligent, scalable solutions that enhance efficiency, security and collaboration across industries. Participants tackled key problem areas, including:

  • Complex Document Extraction & AI-Powered Search – Developing solutions like DataFetchr, which utilizes AI to extract structured insights from lengthy legal contracts and enables natural language querying of contract repositories.
  • Seamless Collaboration & Integration – Creating tools such as MTOI, designed to facilitate real-time, bi-directional interaction between Appian, Microsoft Teams and Outlook, ensuring seamless case management.
  • Enhanced Identity Verification – Introducing Biometric Hub, an AI-driven biometric authentication system for secure digital and physical document-based transactions.
  • Secure Credential & Certificate Management – Building Digivault, an intelligent digital vault that proactively manages credentials and certificates to prevent operational disruptions.

By harnessing the latest advancements in Appian, our teams pushed the boundaries of automation, AI and security to address real-world business challenges effectively.

Diverse Teams Driving Innovation

Four dynamic teams participated in the hackathon:

  • Team Infogen:Developed DataFetchr.
  • Tech Innovators: Created the Microsoft Teams and Outlook Integration with Appian (MTOI).
  • BioAuth Brigade: Introduced Biometric Hub.
  • Vault Visionaries: Built Digivault.

Each team brought a unique blend of skills and perspectives, contributing to a rich tapestry of innovative solutions.

Spotlight on Solutions

Here's a closer look at the innovative applications developed leveraging the OOTB functionalities of Appian's AI Skills, Case Management Studio, and the Digital Signature component.

  • DataFetchr: A GenAI-powered tool that swiftly extracts individual obligations from extensive legal contracts into a structured format. It also features a Co-Pilot chat for natural language queries, streamlining contract management.
  • MTOI: This solution enables seamless integration between Appian and Microsoft Teams, allowing real-time collaboration while preserving the context within an Appian case management framework.
  • Biometric Hub: An AI-powered system offering signature verification and facial recognition to enhance identity verification for both online processes and scanned paper forms.
  • Digivault:: A digital vault within Appian for managing secure credentials and certificates, preventing expirations and operational disruptions through sophisticated integration and comprehensive asset management.
Judging Criteria and Winners

Solutions were assessed based on:

  • Innovation and Creativity: The originality and inventiveness of the solution.
  • Real-World Application:Practicality and relevance to current industry challenges.
  • Solution Presentation: The clarity and effectiveness of the solution's demonstration.

After thorough evaluation, Team Infogen emerged victorious with their innovative solution, DataFetchr.

Aligning with Industry Needs

The solutions developed during the hackathon are poised to make significant impacts across various industries by:

  • Enhancing Automation: Reducing manual efforts through AI-driven processes.
  • Strengthening Security and Compliance: Implementing robust measures to protect data and ensure regulatory adherence.
  • Facilitating Seamless Collaboration:Enabling real-time, integrated workflows across platforms.

These innovations address critical pain points, offering tangible benefits to enterprises seeking efficiency and resilience.

Looking Ahead: Next Steps

Building on the momentum of the hackathon, we are committed to further developing these solutions. Plans are underway to refine and integrate them into our service offerings, ensuring they deliver maximum value to our clients.

Voices from the Event

Participants reflected on their experiences:

"The hackathon was a fantastic opportunity to collaborate and push our creative boundaries. It challenged us to think critically and develop solutions that are both innovative and practical." — Participant

Judges and leadership also shared their insights:

"Witnessing the teams' dedication and ingenuity was truly inspiring. The solutions presented have the potential to revolutionize how we approach complex business challenges." — Judge

At Yexle, we believe that fostering a culture of innovation is key to staying ahead in a rapidly changing technological landscape. This hackathon not only showcased our team's exceptional talent but also reinforced our commitment to delivering cutting-edge Appian solutions that meet the evolving needs of our clients.